Shipping policy

📦 Shipping Policy – Muttini

Thank you for shopping at Muttini! We are committed to delivering your favorite products to your doorstep safely and promptly. Please review our shipping policy below.

🕒 Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you via email if there is a significant delay.

🌍 Shipping Locations

We currently ship to:

• [List of countries or regions – e.g., Pakistan, GCC, USA, etc.]

If your country is not listed at checkout and you'd like to order, please contact us at [your support email].

🚚 Shipping Methods & Estimated Delivery Time

Note: Delivery times may vary depending on your location, courier delays, or customs processing (for international orders).

💰 Shipping Charges

Shipping charges are calculated and displayed at checkout. Free shipping may be available on qualifying orders or during promotions.

📦 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. Use it to track your package in real-time.

❗ Lost, Stolen, or Damaged Packages

Muttini is not liable for any products lost, stolen, or damaged during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.

Make sure to save all packaging materials and damaged goods before filing a claim.